At Trendivos, we want you to feel confident in every purchase — but if something doesn’t fit or feel quite right, we’ve made returns simple and stress-free.
📅 Return Window
You can return eligible items within 28 days of delivery or in-store purchase date.
👙 Item Condition
Returned items must be clean, unworn, and have all original tags and hygiene stickers (if applicable) still attached.
For the health and safety of our customers, lingerie items must be tried on over underwear.
📄 Proof of Purchase
Please provide your original receipt or dispatch confirmation email when processing a return.
⚠️ Exceptions to Our Returns Policy
Certain intimate items may not be eligible for return due to hygiene reasons.
Click here for full details on non-returnable items.
How to Return an Item
📦 Start Your Return Online
Visit our Returns Portal to begin your return and find your nearest drop-off location.
It’s quick, easy, and tracked for peace of mind.
🌍 International Returns
If you’re returning from outside the UK, you can still use our Returns Portal.
Return shipping fees may apply and are the responsibility of the customer.
🔄 Tracked Returns
Every return via the Returns Portal is fully tracked, so you can follow your item’s journey back to us with confidence.
🔗 Start your return now: trendivos.com/returns